Privacy Policy

1. Introduction

jackpot108 takes the privacy and security of your personal data seriously. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by jackpot108. Please read this Policy carefully to understand our practices regarding your personal data and how we will treat it.

This Policy applies to all personal data collected through the jackpot108 website, mobile platform, customer support channels, and any other services operated by jackpot108. It applies to all registered players, visitors, and any other individuals whose personal data is processed by jackpot108 in connection with the operation of the platform.

jackpot108 acts as the data controller in respect of personal data collected through the platform. As data controller, jackpot108 is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing is carried out in accordance with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

2. Personal Data We Collect

jackpot108 collects the following categories of personal data:

2.1 Data You Provide Directly

2.2 Data Collected Automatically

2.3 Data from Third Parties

jackpot108 may receive personal data about you from third-party identity verification providers, payment processors, fraud prevention services, and analytics providers. Such data is used solely for the purposes described in this Policy and is handled with the same level of care as data you provide directly.

3. How We Use Your Personal Data

jackpot108 uses your personal data for the following purposes:

• Account Registration & Management: To create and manage your jackpot108 account, verify your identity, and maintain accurate account records.
• Payment Processing: To process deposits and withdrawals via GCash, Maya, debit cards, and bank transfers, and to maintain transaction records.
• Identity Verification (KYC): To verify your age (21+), identity, and payment methods in compliance with anti-money laundering regulations and PAGCOR-aligned guidelines.
• Platform Operation: To provide access to games, process wagers, calculate and credit winnings, and maintain the integrity of the jackpot108 platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through live chat and email.
• Promotions & Bonuses: To administer bonuses, promotions, and loyalty programs, and to communicate relevant offers to you (subject to your communication preferences).
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming tools in accordance with our Responsible Gaming Policy.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, money laundering, cheating, and other illegal or prohibited activities on the jackpot108 platform.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and any applicable PAGCOR requirements.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the jackpot108 platform.
• Communications: To send you service-related notifications, security alerts, account updates, and — where you have opted in — promotional communications about jackpot108 offers and new games.

4. Legal Basis for Processing

jackpot108 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and jackpot108 — specifically, to operate your account, process transactions, and provide gaming services.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC/AML obligations, age verification requirements, and regulatory reporting duties.
• Legitimate Interests: Processing is necessary for jackpot108's legitimate interests in fraud prevention, platform security, and business analytics, provided these interests are not overridden by your data protection rights.
• Consent: Where jackpot108 relies on your consent as the legal basis for processing — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing & Disclosure

jackpot108 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jackpot108 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers who assist jackpot108 in verifying player identities and complying with regulatory requirements.
• Fraud Prevention Services: Providers of fraud detection, anti-money laundering screening, and risk management tools used to protect the integrity of the jackpot108 platform.
• Technology & Hosting Providers: Cloud hosting, data storage, and IT infrastructure providers who process data on jackpot108's behalf under strict data processing agreements.
• Customer Support Platforms: Third-party live chat and helpdesk software providers used to deliver customer support services to jackpot108 players.
• Regulatory Authorities: Government agencies, law enforcement bodies, and regulatory authorities (including PAGCOR and the National Privacy Commission) where disclosure is required by law or court order.
• Professional Advisors: Legal counsel, auditors, and other professional advisors where necessary for the conduct of jackpot108's business operations.

6. Data Retention

jackpot108 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Upon expiry of the applicable retention period, jackpot108 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for analytical purposes, as it can no longer be used to identify you.

7. Data Security

jackpot108 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the jackpot108 platform is encrypted using Transport Layer Security (TLS). Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized jackpot108 personnel and service providers on a strict need-to-know basis. All access is logged and regularly audited.
• Password Security: Player passwords are stored using industry-standard one-way hashing algorithms. jackpot108 never stores passwords in plain text and will never ask you for your password via email or chat.
• Fraud Monitoring: jackpot108 employs automated fraud detection systems that continuously monitor account activity for suspicious patterns and unauthorized access attempts.
• Regular Security Audits: jackpot108 conducts regular security assessments and penetration testing to identify and remediate potential vulnerabilities in the platform.
• Staff Training: All jackpot108 personnel who handle personal data receive regular data protection and security awareness training.

8. Cookies & Tracking Technologies

The jackpot108 platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze how the platform is used. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the jackpot108 platform. These cookies enable core functions such as account login, session management, and security features. They cannot be disabled without affecting platform functionality.
• Preference Cookies: Used to remember your settings and preferences, such as your preferred language, display settings, and responsible gaming tool configurations.
• Analytics Cookies: Used to collect anonymized information about how players use the jackpot108 platform, including which pages are visited most frequently and how players navigate between sections. This data helps jackpot108 improve the platform experience.
• Session Cookies: Temporary cookies that are deleted when you close your browser. Used to maintain your session while you are logged in to jackpot108.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the jackpot108 platform and your ability to access certain features.

9. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jackpot108:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jackpot108 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data jackpot108 holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jackpot108's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on jackpot108's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jackpot108 has processed your personal data in violation of the Data Privacy Act.

10. Children's Privacy

The jackpot108 platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. jackpot108 does not knowingly collect personal data from individuals under the age of 21. If jackpot108 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be terminated.

If you are a parent or guardian and believe that your child has provided personal data to jackpot108, please contact us immediately at privacy@jackpot108.asia so that we can take appropriate action.

11. International Data Transfers

jackpot108 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where jackpot108 uses cloud hosting or technology service providers with infrastructure located abroad.

Where personal data is transferred outside the Philippines, jackpot108 ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law. jackpot108 will not transfer your personal data to countries that do not provide an adequate level of data protection without first obtaining your consent or implementing appropriate safeguards.

12. Third-Party Links

The jackpot108 platform may contain links to third-party websites or services. jackpot108 is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to the jackpot108 platform. We encourage you to review the privacy policies of any third-party websites you visit.

13. Updates to This Privacy Policy

jackpot108 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. The date of the most recent revision is indicated at the top of this page. Where changes are material, jackpot108 will notify registered players via email or an on-platform notification prior to the changes taking effect.

Your continued use of the jackpot108 platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must cease using the platform and may request account closure in accordance with the jackpot108 Terms & Conditions.

14. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jackpot108 processes your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. The NPC can be reached through its official government channels.